Official Data Protection

Privacy Policy scr888

Scr888 is committed to protecting the privacy and security of your personal data. This document clearly explains what information we collect, how it is used, and your rights as a player, which we fully respect.

Updated: 1 January 2026  |  Malay Version
256-bit SSL Encryption
GDPR Compliance
No Data Sales
Secure Servers
Regular Security Audits

Your Privacy, scr888's Priority

Six core principles that underpin how SCR888 manages and protects the personal information of every player in Malaysia.

Highest-Grade Encryption

All data transmitted between your device and scr888 servers is protected by 256-bit SSL encryption — the same standard used by leading financial institutions worldwide. Your information cannot be intercepted or read by third parties.

Minimal Data Collection

Scr888 only collects information that is strictly necessary to provide services, process payments, and meet regulatory requirements. We do not collect irrelevant or excessive data.

No Data Selling

Scr888 has never and will never sell, rent, or trade player personal data to any third party for marketing or commercial purposes. Your data belongs to you, not to our business.

Full Transparency

We are committed to being transparent about how your data is used. This Privacy Policy is written in plain language — not confusing legal jargon — so you know exactly what happens with your information.

Controls in Your Hands

Scr888 players have the full right to access, amend, download, or request deletion of their personal data at any time. We take every request seriously and process it within the designated timeframe.

Regular Security Audits

Scr888's security systems undergo regular independent audits by third-party cybersecurity experts. This ensures our data protection infrastructure is always updated against the latest security threats.


1

Information We Collect

Scr888 collects several categories of personal information from players to enable us to provide safe, seamless, and regulation-compliant online gaming services. We always strive to limit data collection to only what is strictly necessary.

Account Registration Information

When you register a scr888 account, we collect basic information such as your full name, date of birth, active email address, Malaysia mobile number, preferred username, and encrypted password. This information is used solely to create and manage your account.

Identity Verification Information (KYC)

As part of anti-money laundering (AML) compliance requirements, scr888 may request identity verification documents such as a copy of your MyKad, passport, or relevant supporting documents. These documents are stored securely and accessed only by authorised personnel.

Financial Information

To process deposits and withdrawals, we collect bank account information (bank name, account number), eWallet details (Touch 'n Go, GrabPay, Boost), or other payment methods you use. scr888 does not store full credit or debit card numbers — this data is processed by our integrated payment gateway that complies with PCI-DSS standards.

Usage & Technical Data

We automatically collect technical information when you use the scr888 platform, including:

  • IP address and approximate location based on IP
  • Device type, operating system, and web browser version
  • Pages visited, session duration and navigation patterns
  • Game activity logs (betting, wins, games played)
  • Cookie information and device identifiers
Usage data is collected automatically for security, fraud prevention and user experience improvement purposes. This data is not used to make decisions that affect your individual rights or eligibility without human review.
Data Category Example Primary Purpose
Identity Name, date of birth, IC/passport Account verification & KYC
Contact Email, phone number Communication & notifications
Finance Bank account number, eWallet Payment processing
Technical IP address, device type Security & fraud detection
Transactions Deposit and withdrawal history Financial & compliance records
Games Wagering and wins logs Game integrity & disputes
2

How We Use Your Data

Scr888 uses collected personal data for legitimate and transparent purposes. We will not use your information for any purpose other than those stated below without first obtaining your consent.

  • Account Management: Creating, verifying, and managing your player account, including the login process, password resets, and two-factor authentication.
  • Transaction Processing: Processing deposits, withdrawals, and credit transfers within your account accurately and securely.
  • Regulatory Compliance: Complying with anti-money laundering (AML), Know Your Customer (KYC), and reporting requirements to relevant authorities as required by law.
  • Fraud Prevention: Detecting, investigating, and preventing fraudulent activity, system manipulation, bonus abuse, and other security threats that could compromise the integrity of the platform.
  • Customer Support: Providing technical assistance and troubleshooting when you contact the scr888 support team.
  • Service Communications: Sending important notifications about your account, policy changes, promotions you have opted in to receive, and critical security information.
  • Platform Improvements: Analyzing usage patterns in aggregate and anonymized form to improve the design, performance, and overall experience of the scr888 platform.
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and provide appropriate support to players who need it.
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing marketing consent will not affect your core account services.
3

Sharing Information with Third Parties

Scr888 does not sell, rent, or disclose player personal data to third parties for their own commercial purposes. However, there are limited situations where we need to share certain information with specific parties to enable our service operations to run smoothly.

Trusted Service Providers

Scr888 works with carefully selected business partners to support platform operations, including PCI-DSS compliant payment gateway providers, identity verification (KYC) service providers, email and communications service providers, and cloud computing companies that store our data. All these providers are contractually bound to protect your data and use it only for the purposes we specify.

Legal Requirements

Scr888 may be required to disclose player information to regulatory authorities, law enforcement agencies, or judicial bodies when legally mandated by applicable law, court orders, or our gaming licence compliance requirements. In such situations, we will disclose only the minimum information necessary.

Business Transfers

If scr888 is involved in any merger, acquisition, or business asset transfer, player data may be transferred as part of that transaction. Players will be notified via email and platform notification before data is transferred, and the terms of privacy protection will be maintained.

scr888 does not share player personal data with competing gaming companies, third-party advertisers, data brokers, or any entity that has no direct role in delivering scr888 services.
4

Data Security

Player data protection is a responsibility that scr888 takes extremely seriously. We continually invest in the latest security infrastructure to ensure your information remains safe at all times.

Technical Measures

  • 256-bit SSL/TLS Encryption for all data transmissions between browser and server
  • Data-at-rest encryption for all sensitive records stored in the database
  • Two-factor authentication (2FA) available for all player accounts
  • 24/7 Monitoring by automated intrusion detection systems
  • Multi-layer firewall and intrusion prevention system (IPS)
  • Penetration testing (penetration testing) by independent security firms every quarter

Operational Measures

  • Access to player data is granted only to staff who require it to perform their duties
  • All staff with access to sensitive data undergo comprehensive information security training
  • Full audit logs are maintained for all access and changes to player data
  • Clear and regularly tested security incident response procedures
Although scr888 takes all reasonable precautions, no digital system can be guaranteed100% secure. Should any data security breach occur that affects your information, we will notify you within 72 hours of becoming aware of the incident.
5

Cookies & Tracking Technologies

Scr888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login sessions, security and language preferences. These cookies cannot be disabled without affecting website functionality.
  • Performance Cookies: Collecting anonymized information about how players interact with the platform to help us identify areas for improvement.
  • Functional Cookies: Remembering your preferences such as display settings, favorite games, and other choices to deliver a more personalized experience.
  • Analytics Cookies: Used by our internal analytics tools to understand usage patterns in aggregate and anonymised form.

Cookie Controls

You can manage and delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or your experience on the SCR888 platform. Further information on how to manage cookies can be found in your web browser's help section.

6

Data Storage & Transfers

SCR888 player personal data is stored on secure servers located in data centres that comply with international security standards. SCR888 retains player data records for the period necessary to fulfil the original collection purpose and applicable legal requirements.

Retention Period

  • Active account data: For the duration of your active account plus 5 years after account closure to meet AML and tax legal requirements.
  • Financial transaction records: Minimum 7 years as required by international financial regulations.
  • Support communication logs: 3 years from the date of last interaction.
  • Technical data and access logs: 12 months for security and fraud detection purposes.

International Data Transfers

In some cases, your data may be processed or stored outside Malaysia by our service providers. When this occurs, SCR888 ensures that protection equivalent to Malaysian standards is upheld through legally binding data processing agreements with all parties involved.

When your data is no longer required for any legitimate purpose, SCR888 will securely and irreversibly delete or anonymise it.
7

Your Rights as a Player

Scr888 recognises and respects your rights regarding your personal data. The following are the key rights you hold as a scr888 player:

01
Right to Access

You may request a copy of all personal data we hold about you in a readable format.

02
Right to Rectification

You have the right to request correction of any inaccurate or incomplete data.

03
Right to Erasure

You may request deletion of your personal data subject to legal retention requirements.

04
Right to Restriction

You may request that we restrict the processing of your data in certain recognised situations.

05
Right to Portability

You have the right to receive your data in a structured format that can be transferred to another platform.

06
Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team via live chat or email at [email protected]. We will process your request within 30 days of receipt. In complex cases, this period may be extended up to 60 days with written notice to you.

8

Children's Data

Scr888 is an online gaming platform that restricted to individuals aged 18 and above only. We do not intentionally collect, store or process personal data from individuals under 18 years of age.

All new registrants are required to confirm they are 18 years of age during the registration process. Our rigorous KYC verification process is designed to identify and prevent access by underage individuals.

If we discover that data from an individual under the age of 18 has been collected unintentionally, we will immediately delete all related data and close the account without notice. Any associated remaining funds will be returned through an appropriate method.
9

Third-Party Links

The scr888 platform may contain links or references to third-party websites or services in certain contexts, such as payment providers or licensed gaming partners. This Privacy Policy applies solely to the scr888 platform.

Scr888 is not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to read the Privacy Policy of each website you visit independently of scr888.

Each service provider integrated with the scr888 platform — such as payment gateways — has its own privacy policy governing the data they process. We select providers that comply with strict data protection standards, however their processing of data is subject to their own policies.

10

Amendments to the Privacy Policy

Scr888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, new technologies, or relevant business changes.

When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:

  • Email notifications sent to the address registered in your account
  • Prominent notifications within the scr888 platform when you next log in
  • Check the "Last Updated" date displayed at the top of this document

We encourage you to review this Privacy Policy periodically. Your continued use of the scr888 platform after any amendments take effect constitutes your acceptance of the revised Privacy Policy.

11

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how scr888 manages your personal data, our team is ready to assist you.

You may contact the SCR888 Data Protection Officer (DPO) through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week via the scr888 platform
  • Response Time: We aim to respond to all privacy inquiries within 3 business days
When submitting a privacy enquiry by email, please include your account number and the type of request (access, correction, deletion, etc.) to expedite our review process.

Play with Confidence & Full

Your data is protected, your privacy respected. Register a SCR888 account today and enjoy a safe, fair and entertaining online gaming experience alongside thousands of Malaysian players.

256-bit SSL Encryption
Secure & Confidential Data
18+ Only
Bahasa Melayu